Shipping policy
All of our products are made to order especially for you. Because your items are produced after your order is placed, delivery may take a little longer than you might expect from a traditional online store.
Estimated Delivery Times
Our standard estimated delivery times are:
-
United States: 5–10 working days
-
All other countries: 7–15 working days
These estimates include the time needed to produce and ship your order.
Please note that delivery times are estimates and cannot be guaranteed. Delays may occasionally occur due to factors outside of our control, including courier delays, customs processing and adverse weather.
Holiday Periods
During particularly busy periods, including Christmas and other major holidays, production and delivery may take longer than usual.
If you're ordering a gift or need your order by a specific date, we recommend ordering as early as possible.
Multiple Packages
Some products may be produced and shipped from different fulfilment locations. If your order contains multiple items, they may arrive separately and at different times.
Don't worry if part of your order arrives before the rest — you won't be charged any additional shipping fees for separate packages.
International Orders
International orders may be subject to customs duties, taxes or import fees depending on the destination country. Where applicable, these charges are the responsibility of the customer.
Incorrect Shipping Addresses
Please double-check your shipping address before completing your order.
We cannot guarantee that an address can be changed once an order has entered production or been shipped.
Questions About Your Order
If you have any questions or concerns about your delivery, please get in touch with us and include your order number so we can help.
Thank you for your patience and for supporting made-to-order production.